AAI issues full guidelines for passengers & crew; Aarogya Setu app mandatory

Following the announcement of resuming flight service from May 25, the AAI has issued a 6-page Standard Operating Procedure (SOP) on the guidelines to be followed by the crew and the passengers.


New Delhi: The Airports Authority of India (AAI) on Thursday has issued a detailed Standard Operating Procedures (SOPs) to all its airports. Following the announcement of resuming flight service from May 25, the AAI has issued a 6-page Standard Operating Procedure (SOP) on the guidelines to be followed by the crew and the passengers.

AAI has strongly emphasised to follow social distancing inside the cabin and instructed the airline operators to make arrangements based on that. The SOP also mandates that passengets must have

Aarogya Setu app and states that passengers who are not shown 'green' on the app will not be allowed to travel. 

The 6-page SOP also says that state governments will arrange public transport facilities for passengers and airline staff and all passengers will pass through the screening zones before entering the terminal building. Airline Operators have been asked to set up such zones in each city.

The guideline further states that an isolation area will be made available for suspected/ confirmed COVID cases. With utmost emphasis on social distancing norms, the guidelines say that cab and taxi drivers will be trained on maintaining the same, queueing area will be allotted outside landside commercial outlet and frequent patrolling will be done to ensure it.

Use of trolleys will be 'discouraged' in departure and arrival areas. It also said that newspapers and magazines will not be provided at the terminal building and lounges. Furthermore, the airport authority will ensure the availability of hand sanitizers and mats and carpets will be sanitized using bleach at regular intervals.













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