National passenger carrier Air India's operations were impacted on Saturday afternoon as a technical glitch delayed several domestic and international flights at the Indira Gandhi International Airport in New Delhi.
National passenger carrier Air India's operations were impacted on Saturday afternoon as a technical glitch delayed several domestic and international flights at the Indira Gandhi International Airport in New Delhi.
The technical fault in the "back-end server" impacted 13 flights, an airline official told IANS.
According to the official, the technical glitch "broke a link between the reservation and the check-in system", thus forcing the issuance of manual boarding passes to the passengers.
"The technical glitch occurred from 1 p.m. to 2.30 p.m.," he said, adding that it has been rectified, but "unfortunately, it caused 13 flights delays on an all-India level".
The average delay of flights was between 15 to 20 minutes, the official added.
"Just reached Delhi Airport and found out that Air India servers are down for the last two hours. All domestic and international flights are grounded. The airport looks like a mela of stranded passengers with hardly any space to even walk," tweeted Akhilesh Mishra, CEO, BlueKraft Digital Foundation.
However, after hours of delay caused by the system failure, Air India services finally took off from the runway.
"Services of Air India flights resume at Indira Gandhi International Airport in #Delhi, flights were delayed after system failure of Air India server," ANI tweeted.
The technical fault in the "back-end server" impacted 13 flights, an airline official told IANS.
According to the official, the technical glitch "broke a link between the reservation and the check-in system", thus forcing the issuance of manual boarding passes to the passengers.
"The technical glitch occurred from 1 p.m. to 2.30 p.m.," he said, adding that it has been rectified, but "unfortunately, it caused 13 flights delays on an all-India level".
The average delay of flights was between 15 to 20 minutes, the official added.
"Just reached Delhi Airport and found out that Air India servers are down for the last two hours. All domestic and international flights are grounded. The airport looks like a mela of stranded passengers with hardly any space to even walk," tweeted Akhilesh Mishra, CEO, BlueKraft Digital Foundation.
However, after hours of delay caused by the system failure, Air India services finally took off from the runway.
"Services of Air India flights resume at Indira Gandhi International Airport in #Delhi, flights were delayed after system failure of Air India server," ANI tweeted.