Belgian Hospitals introduce Robot receptionists

His diction is still a little odd, and his movements sometimes a bit hesitant, but Pepper the robot is all geared up to help patients at two Belgian hospitals.

The humanoid assistant, who has a screen on his chest and around head, is the first robot in the world to be used to greet people in a medical setting, his software creators said.

Pepper is taking up reception duties at hospitals in Ostend and Liege, where he was unveiled at the Centre Hospitalier Regional La Citadelle on Monday.



Standing 140 centimetres (4 ft 7 in) tall and equipped with wheels under his white frame, Pepper can recognise the human voice in some 20 languages and detect if he is talking to a man, woman or child.

In Liege, the robot helper, who costs about 30,000 euros, will for the moment remain in the hospital's reception area.

But at the AZ Damiaan hospital in Ostend, he can accompany visitors to the department they are looking for, said Raphael Tassart of Belgian firm Zora Bots which developed the software inside his robot brain.



Robots like Pepper, whose components come from Asia but are assembled in France, have already been tested in Japanese shops and a few large French malls, generally carrying out retail functions.

"But it's the first time that they will be used in reception," said the spokesman.

Another line of smaller robots made by the same company, the 57-centimetre tall Nao, has already been deployed in some 300 hospitals and retirement or care homes around the world.



In Liege and Ostend, they are used as a support tool in the paediatric and geriatric departments.

Newsletter

These images show the Sun’s surface in greater detail than ever before

On Wednesday, astronomers released what they said were the most detailed images ever taken of the surface of our sun. As...

Magnitude 7.7 quake hits between Cuba and Jamaica, but no injuries

A powerful magnitude 7.7 earthquake struck in the Caribbean Sea between Jamaica and eastern Cuba on Tuesday, shaking a v...

US House passes bill on sanctions against Chinese officials for meddling in Dalai Lama’s succession

The US House of Representatives has passed a bill that authorises financial and travel sanctions against Chinese officia...

Squid Brains Are Nearly as Complex as Dog Brains, Researchers Claim

We all know that cephalopods are wicked smart, and their complex nerve systems go some way to explain their aptitudes. N...

Four Japanese evacuees from Wuhan taken to hospital with fevers

Japanese officials say four evacuees on a flight from the Chinese city of Wuhan have a cough and fever. Tokyo Metropolit...

US military recovers remains from Afghanistan plane crash

The United States on Tuesday recovered the remains of two personnel from a US military aircraft that crashed in Afghanis...